Frequently Asked Question
The most common questions about how our business works and what can do for you.
What is VCarto and how does it work?
VCarto is a flexible digital platform that allows small businesses, such as restaurants, cafes, and bars, to showcase their products online and receive orders via WhatsApp. You can use it as a WhatsApp Shop script, a vCard script, or both, depending on how you present your business. Your customers simply visit your link, browse your products or information, and place orders directly through WhatsApp.
Do I need a website or app to use VCarto?
No, you don't need a separate website or app. VCarto is a standalone, mobile-friendly digital solution. It provides you with a unique link that you can share on social media, in your resume, or even on printed materials. Your customers can interact with your business and order your products via WhatsApp without needing to download anything.
Is VCarto only for restaurants and cafes?
Absolutely not! While VCarto is perfectly suited for restaurants and cafes, it's also ideal for home-based businesses, freelancers, bakers, artisans, and any small business looking to streamline sales and customer communication.
Can I customize the look and content of my VCarto page?
Yes! You can fully customize your VCarto page with your logo, product images, opening hours, contact information, and more. Whether you sell homemade meals, handicrafts, or beauty products, you control how your business is presented.
How do I receive orders or messages from customers?
VCarto connects directly to your WhatsApp account. When a customer selects and orders a product, the details are automatically sent to your WhatsApp account as a message. You can then confirm the order, ask additional questions, or arrange delivery, all within the same chat.
Do I need technical skills to set up VCarto?
No technical knowledge is required. VCarto is designed to be easy to use, especially for small and home-based businesses. You can create your store, upload your products, and start taking orders, all without writing a single line of code.
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