Frequently Asked Question
The most common questions about how our business works and what can do for you.
What is VCarto and how does it work?
VCarto is a flexible digital platform that allows small businesses including restaurants, cafes, productive families, and home-based businesses to showcase their products online and receive orders through WhatsApp. You can use it as a WhatsApp Store Script, a vCard Script, or both, depending on how you want to present your offerings. Your customers can browse your products and place orders directly via WhatsApp, all in a few simple steps.
Do I need a website or app to use VCarto?
No, you don’t need a separate website or mobile app. VCarto gives you a unique, mobile-friendly link that you can share through social media, text, or QR code. Your customers don’t need to download anything they just visit your link, view your products, and place orders via WhatsApp.
Is VCarto only for restaurants and cafes?
Not at all! While VCarto is a great fit for restaurants and cafes, it’s also perfect for productive families, home businesses, freelancers, bakers, craft makers, and any small business looking to simplify how they sell and communicate with customers.
Can I customize the look and content of my VCarto page?
Yes! You can fully personalize your VCarto page with your logo, product images, business hours, contact details, and more. Whether you sell homemade meals, handmade crafts, or beauty products, you control how your business is presented.
How do I receive orders or messages from customers?
VCarto connects directly to your WhatsApp account. When a customer selects a product and places an order, the details are automatically sent to your WhatsApp as a message. You can then confirm the order, ask follow-up questions, or arrange delivery all in the same chat.
Do I need technical skills to set up VCarto?
No technical knowledge is required. VCarto is designed to be user-friendly, especially for small and home-based business owners. You can create your store, upload your products, and start receiving orders all without needing to write a single line of code.
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