Frequently Asked Question
The most common questions about how our business works and what can do for you.
What is VCarto, and how does it work?
VCarto is a flexible digital platform that enables small businesses—such as restaurants and cafes—to showcase their products online and receive orders via WhatsApp. You can use it as a WhatsApp-based online store, a digital business card (vCard), or both, depending on the nature of your business. All your customers need to do is visit your unique link, browse your products or information, and send orders directly via WhatsApp.
Do I need a website or an app to use VCarto?
No, you do not need a separate website or app. VCarto is a standalone, mobile-friendly digital solution; it provides you with a unique link that you can share on social media, in your bio, or even on printed materials. Your customers can interact with your business and order your products via WhatsApp without needing to download anything.
Are VCarto services limited to restaurants and cafes?
Certainly not! While VCarto is an excellent fit for restaurants and cafes, it is also ideal for home-based businesses, freelancers, bakers, artisans, and any small business looking to streamline sales and customer communication.
Can I customize the look and content of my VCarto page?
Yes! You can fully customize your VCarto page to include your logo, product photos, business hours, contact information, and more. Whether you sell homemade meals, handicrafts, or beauty products, you have complete control over how your business is presented.
How do I receive orders or messages from customers?
VCarto connects directly to your WhatsApp account. When a customer selects and orders a product, the details are automatically sent to your WhatsApp account as a message. This allows you to confirm the order, ask follow-up questions, or arrange delivery—all within the same conversation.
Do I need technical skills to set up VCarto?
No technical knowledge is required; VCarto is designed to be user-friendly, especially for small businesses and home-based ventures. You can create your store, upload your products, and start receiving orders without writing a single line of code.
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